Terms of Service

Welcome to WannWo. These Terms of Service ("Terms") govern your access to and use of the WannWo route optimization platform (the "Service"), operated by [Company Name] ("we," "our," or "us").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

You must be at least 16 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement.

WannWo is a route optimization platform that provides:

• AI-powered route planning and itinerary generation
• Multi-stop route optimization using advanced algorithms
• Time window and service duration constraints
• Route visualization, navigation, and export features
• Route history and sharing capabilities

The Service uses third-party services including Google Maps Platform, Google Firebase, and Google Gemini AI to provide these features.

Important: WannWo provides route suggestions and optimizations based on algorithms and available data. The Service is provided as-is and should be used as a planning tool. You are solely responsible for making final routing decisions and ensuring compliance with traffic laws, road conditions, and other real-world factors.

Account Creation

To use the Service, you must create an account by providing accurate and complete information. You may register using:

• Email address and password
• Google account (OAuth)

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains accurate and up-to-date

Account Limitations

You may not:

• Share your account with others
• Create multiple accounts for the same person
• Use another person's account without permission
• Sell, transfer, or assign your account to others

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

Prohibited Activities

• Violate any applicable laws, regulations, or third-party rights
• Use the Service for any illegal or fraudulent purpose
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated systems (bots, scrapers) without our permission
• Transmit viruses, malware, or other harmful code
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Collect or harvest user information without consent

Content Guidelines

• Do not submit false, misleading, or fraudulent route information
• Do not use the Service to plan routes for illegal activities
• Respect the privacy of locations you share or make public

API Usage Limits

We reserve the right to impose usage limits to ensure fair access for all users. Excessive use may result in temporary service restrictions or account suspension.

Our Intellectual Property

The Service, including its original content, features, and functionality, is owned by [Company Name] and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

Your Content

You retain all rights to the route data, addresses, and other content you submit to the Service ("Your Content"). By using the Service, you grant us a limited, worldwide, non-exclusive license to:

• Store and process Your Content to provide the Service
• Display Your Content back to you
• Share Your Content with third parties you authorize (e.g., shared routes)

This license ends when you delete Your Content or your account, except for content shared with others or required for legal compliance.

Third-Party Services

The Service integrates with third-party services (Google Maps, etc.) that have their own intellectual property rights and terms of use. Your use of these services is subject to their respective terms.

Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

No Guarantees

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• Route optimizations will be accurate or optimal in all cases
• Defects will be corrected
• The Service is free of viruses or harmful components
• Third-party services (Google Maps, etc.) will remain available

Route Accuracy Disclaimer

Route suggestions are generated by algorithms and third-party data sources. We do not guarantee:

• Accuracy of addresses, coordinates, or route calculations
• Real-time road conditions, traffic, or route availability
• Compliance with local traffic laws or regulations
• Suitability of routes for specific vehicles or purposes

You are solely responsible for verifying route information and making safe, legal routing decisions.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, [COMPANY NAME] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of the Service
• Any bugs, viruses, or harmful code transmitted through the Service
• Any errors or omissions in content or route calculations
• Any conduct or content of third parties on the Service

In no event shall our total liability exceed the amount you paid us in the 12 months preceding the claim, or CHF 100, whichever is greater.

You agree to defend, indemnify, and hold harmless [Company Name], its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your Content or route data
• Any harm caused by routing decisions based on the Service

Termination by You

You may terminate your account at any time by using the account deletion feature in your profile settings. Upon termination:

• Your account will be permanently deleted
• Your routes and data will be removed within 30 days
• You will lose access to all saved routes and preferences
• Shared routes may remain accessible to recipients

Termination by Us

We may suspend or terminate your account immediately, without prior notice, if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activity
• Abuse or misuse the Service
• Fail to respond to legal process or government requests

We reserve the right to refuse service to anyone for any reason at any time.

Effect of Termination

Upon termination, all provisions of these Terms which by their nature should survive (including disclaimers, limitations of liability, indemnification, and governing law) shall continue to apply.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.

Jurisdiction

Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of [City/Canton], Switzerland.

Dispute Resolution

Before filing a lawsuit, you agree to try to resolve the dispute informally by contacting us at [legal@wannwo.com]. We will attempt to resolve the dispute in good faith.

EU Consumer Rights

If you are a consumer located in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email (if you have provided one)
• Display a prominent notice on the Service
• Require your acceptance of the new Terms (for significant changes)

Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service and delete your account.

Material changes will take effect 30 days after notification, unless required sooner by law.

If you have any questions about these Terms, please contact us: